Privacy Policy

Last updated April 05, 2025

Privacy Notice

Last Updated: April 05, 2025

Thank you for choosing Immigratic Visa Services Corp. or its subsidiaries, including Immigratic, Inc. (collectively, "Immigratic," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have questions or concerns about this Privacy Notice or our practices, please contact us at care@immigratic.ca.

This Privacy Notice explains how we collect, use, and share your information when you use our websites (https://immigratic.com and https://immigratic.ca) and our suite of services, including ImmiReport (aka Master Assessment), ImmiCare, ImmiCoach, ImmiWatch, ImmiScore, NOC Navigator, Wages Navigator, CLB Navigator, and related software or tools (collectively, the "Services"). If you do not agree with this Privacy Notice, please discontinue use of our Services.

1. What Information Do We Collect?

Information You Provide
We collect personal information you voluntarily provide when you register, use the Services, express interest in our offerings, or contact us. This may include:

  • Names, email addresses, phone numbers.
  • Immigration-related data (e.g., nationality, country of residence, education level, marital/family status, travel history, intended field/time/place of study or work).
  • Payment data (e.g., credit card number, security code) if you make purchases, processed and stored by Stripe, Inc. (see their privacy policy: https://stripe.com/en-ca/privacy).

You must provide true, complete, and accurate information and notify us of any changes.

Information Automatically Collected
We automatically collect certain technical data when you use the Services, such as:

  • Log and Usage Data: IP address, browser type, device settings, usage patterns (e.g., pages viewed, features used), and timestamps.
  • Device Data: Device type, operating system, and identifiers.
  • Location Data: Approximate location (e.g., via IP address). You may disable location sharing, but this could limit some features.

We use cookies and similar technologies for security, analytics, and functionality. 

2. How Do We Use Your Information?

We use your information for the following purposes, based on your consent, our legitimate business interests, contract performance, or legal obligations:

  • To create and manage your account.
  • To deliver and improve the Services (e.g., generating ImmiReport results or ImmiScore calculations).
  • To process payments and fulfill orders.
  • To send administrative updates (e.g., about terms or features).
  • To respond to inquiries and provide support.
  • To protect the Services (e.g., fraud prevention, security monitoring).
  • To comply with legal obligations or respond to legal requests.
  • Marketing and Promotions: To send you marketing materials, including third-party offers (especially for free-tier users—see Section 3), and deliver targeted ads based on your interests or location. You may opt out at any time (see Section 8).

3. Free Tier and Marketing

If you sign up for our free tier (e.g., limited access to ImmiReport or Navigators), we may use your information to send marketing materials, including content paid for by third parties. By using the free tier, you consent to this use, though you can opt out anytime by clicking "unsubscribe" in emails or contacting us at care@immigratic.ca. We are not responsible for the content or accuracy of third-party marketing materials, and your decision to engage with such offers is at your sole discretion.

4. Who Do We Share Your Information With?

We may share your information with:

  • Service Providers: Third parties like payment processors (e.g., Stripe), hosting providers, analytics tools, and marketing platforms that support our operations.
  • Third-Party Advertisers: To deliver ads, including for free-tier marketing, based on your usage or interests.
  • Business Partners: Legal or immigration-related partners, if applicable, to offer complementary services.
  • Affiliates: Our subsidiaries or related entities, bound by this Privacy Notice.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.
  • Business Transfers: In connection with a merger, sale, or acquisition.

We do not sell your information to third parties for their own promotional use beyond what’s described here.

5. International Transfers

Our servers are in Canada. If you access the Services from outside Canada (e.g., the EEA or UK), your data may be transferred to and processed in Canada or other countries where our service providers operate. We use safeguards like the European Commission’s Standard Contractual Clauses to protect such transfers. Contact us at care@immigratic.ca for details.

6. How Long Do We Keep Your Information?

We retain your information only as long as necessary for the purposes in this Privacy Notice, or as required by law (e.g., tax or accounting obligations). Typically, we keep data for up to 36 months after account termination, unless a longer period is legally required. After this, we delete or anonymize it, except where stored in secure backups until deletion is feasible.

7. How Do We Keep Your Information Safe?

We use technical and organizational measures (e.g., encryption, access controls) to protect your data. However, no system is 100% secure, and transmission over the internet is at your own risk. Use the Services in a secure environment.

8. What Are Your Privacy Rights?

You may:

  • Request access to, correction of, or deletion of your personal information.
  • Opt out of marketing emails by clicking "unsubscribe" or contacting us.
  • Update preferences or terminate your account by contacting us at care@immigratic.ca.

For EEA/UK residents, you have additional rights (e.g., data portability, restricting processing) under GDPR. Contact us to exercise these rights or file a complaint with your local data protection authority (e.g., https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm). Withdrawing consent does not affect prior lawful processing.

9. Cookies and Tracking

We use cookies and similar technologies for functionality, security, and analytics. You can manage cookie preferences via your browser, though disabling them may affect the Services. Opt out of interest-based ads at http://www.aboutads.info/choices/.

10. Updates to This Notice

We may update this Privacy Notice, indicated by a revised "Last Updated" date. Material changes will be notified via email or a website notice. Review this page periodically.

11. How to Contact Us

Contact our Data Protection Officer at:
Immigratic Visa Services Corp.
1000 Innovation Drive, Suite 500
Ottawa, Ontario K2K 3E7
Phone: 604-757-4400
Email: care@immigratic.ca

To review, update, or delete your data, email us with your request.